Legal

Terms of Service

Last updated: April 26, 2026

These Terms of Service (the "Terms") govern your access to and use of hldhub.com (the "Site") and any services provided by HLDHub ("we", "us", "our"). By accessing the Site or engaging us for services, you ("Client" or "you") agree to be bound by these Terms.

1. Services

HLDHub provides productized search-engine optimization (SEO), generative-engine optimization (GEO), local SEO, AI-powered content production, indexing automation, and related digital infrastructure services (collectively, the "Services"). The specific scope, deliverables, timeline, and fees for any engagement will be set out in a written statement of work, proposal, or order form (each, an "SOW").

In the event of a conflict between these Terms and an SOW, the SOW controls only with respect to the matters expressly addressed in it; otherwise, these Terms govern.

2. Engagement & acceptance

An engagement is formed when both parties sign an SOW or you confirm acceptance of a proposal in writing (including email). Submitting the contact form on the Site does not create an engagement or any contractual obligation.

3. Fees & payment

  • Fees, billing cadence, and payment terms are specified in the applicable SOW.
  • Unless otherwise stated, invoices are payable within 15 days of issue.
  • Past-due amounts accrue interest at 1.5% per month (or the maximum permitted by law, whichever is lower).
  • You are responsible for all sales, use, value-added, or similar taxes, except taxes on our net income.
  • Third-party fees (e.g. paid tools, ad spend, hosting beyond our infrastructure) are pass-through and billed at cost unless otherwise agreed.

4. Client responsibilities

To enable us to deliver the Services, you agree to:

  • Provide timely access to the assets, accounts, and approvals reasonably required (CMS, GSC, GBP, analytics, hosting, etc.)
  • Designate a single point of contact authorized to make decisions on your behalf
  • Review deliverables and provide feedback within agreed turnaround times
  • Ensure that any content, brand, or data you provide is accurate and that you have the rights to use it
  • Comply with all applicable laws and platform policies (Google, Meta, etc.) when implementing our recommendations

Delays caused by Client's failure to meet these responsibilities may extend project timelines and do not relieve Client of payment obligations.

5. Intellectual property

5.1 Pre-existing IP

Each party retains ownership of its pre-existing intellectual property. We retain all rights in our methodologies, frameworks, agent code, prompts, scripts, infrastructure templates, internal tooling, and any related improvements (the "HLDHub Tools").

5.2 Deliverables

Upon full payment, we grant you a perpetual, worldwide, non-exclusive, royalty-free license to use the deliverables produced specifically for you under an SOW (e.g. content drafts, page copy, schema markup, audit reports) for your own business purposes. We retain ownership of the underlying HLDHub Tools used to produce those deliverables.

5.3 Portfolio & case studies

Unless you notify us otherwise in writing, we may identify you as a client and reference non-confidential, aggregate results in our portfolio, case studies, and marketing.

6. Confidentiality

Each party agrees to keep the other party's confidential information ("Confidential Information") in strict confidence and to use it solely for the purpose of performing under these Terms. Confidential Information does not include information that is publicly available, independently developed, or rightfully received from a third party without obligation of confidentiality.

7. Disclaimers & no guarantee of results

SEO, GEO, and organic-traffic outcomes depend on many factors outside our control, including search-engine algorithms, AI-engine indexing behavior, your competitors' activity, market conditions, and your implementation of our recommendations.

WE MAKE NO GUARANTEE OR REPRESENTATION REGARDING SEARCH RANKINGS, TRAFFIC VOLUME, AI-ENGINE CITATIONS, CONVERSION RATES, OR REVENUE OUTCOMES.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN SOW, THE SERVICES AND THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
  • OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO AN ENGAGEMENT SHALL NOT EXCEED THE FEES PAID BY CLIENT TO HLDHUB IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the form of action (contract, tort, statute, or otherwise) and survive termination of these Terms.

9. Indemnification

You agree to indemnify, defend, and hold harmless HLDHub, its officers, employees, and contractors from any third-party claims, damages, liabilities, and reasonable attorneys' fees arising out of (a) your breach of these Terms or an SOW, (b) content, data, or materials you provide to us, or (c) your violation of any law or third-party right.

10. Term & termination

  • These Terms remain in effect until terminated.
  • Either party may terminate an engagement for convenience with 30 days' written notice, unless the SOW specifies otherwise.
  • Either party may terminate immediately if the other party materially breaches these Terms or an SOW and fails to cure the breach within 15 days of written notice.
  • Upon termination: (a) you remain responsible for fees accrued through the termination date, (b) we will deliver work-in-progress in its current state on payment of accrued fees, and (c) sections that by their nature should survive (e.g. IP, confidentiality, disclaimers, liability, indemnification, governing law) survive termination.

11. Force majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, internet or telecom outages, or third-party platform failures.

12. Acceptable use of the Site

By using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law
  • Attempt to probe, scan, or test the vulnerability of the Site or bypass any security feature
  • Use automated scripts, bots, or scrapers to access the Site without our prior written consent
  • Interfere with the operation of the Site or with any other user's use of it
  • Submit false or misleading information through any form on the Site

13. Governing law & dispute resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services shall be resolved in the state or federal courts located in Suffolk County, Massachusetts, and the parties consent to the exclusive jurisdiction and venue of those courts.

14. Modifications

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site or Services after a revision constitutes acceptance of the updated Terms. For active engagements, the version of the Terms in effect on the SOW signature date applies for the duration of that engagement, unless both parties agree in writing to a later version.

15. Miscellaneous

  • Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, or sale of all or substantially all of our assets.
  • Entire agreement. These Terms, together with any applicable SOW and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements on the subject matter.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect.
  • No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
  • Notices. Notices to HLDHub must be sent to [email protected].

16. Contact

Questions about these Terms:
Email: [email protected]
Phone: (857) 919-6093